Question 1

Where are you located?

Accepted Answer

We are located at 1307-C Second Loop Rd in Florence SC. In between Food Lion and Freeman's Bakery.

Question 2

What are your hours?

Accepted Answer

10:00-7:00 Monday through Thursday 10:00-6:00 Friday 10:00-5:00 Saturday Closed Sunday

Question 3

What forms of payment do you accept?

Accepted Answer

We accept Cash, Visa, MasterCard, and Discover. No Checks.

Question 4

What do you carry?

Accepted Answer

We carry combo gear; drums, guitars, amps, and accessories, band and orchestra instruments and accessories, PA gear, and recording equipment.

Question 5

What instruments do you teach?

Accepted Answer

Guitar Bass Piano Drums World Percussion Banjo Mandolin Resonator Ukulele

Question 6

What do lessons cost?

Accepted Answer

$100.00 a month. Automatically drafted on the first of the month.

Question 7

When are lessons?

Accepted Answer

We do lessons Monday through Thursday. Available times depend on the instructors' schedule.

Question 8

Is my lesson the same time every week?

Accepted Answer

Yes. When you sign up you'll pick a time from the schedule.

Question 9

How long are lessons?

Accepted Answer

They are all 30 minute private lessons.

Question 10

I can't come to my lesson, what do I do?"

Accepted Answer

Call or come to the counter to let an employee know. If you give notice at least 2 hours before your lesson it's considered an excused absence and you can schedule a make up lesson within 30 days.

Question 11

Do you teach lesson in the summer?

Accepted Answer

We teach lessons all year round.

Question 12

Do you have performances/recitals?

Accepted Answer

We do. Twice a year, in January and June, we have the students perform. Attendance is not mandatory, but is strongly encouraged. Performances take place over the course of a week. Students perform on the day that their lessons are on. There are no lessons during performance week. Students arrive at 5:30 to warm up and the performance starts at 6:00.

Question 13

What instruments do you repair?

Accepted Answer

Guitar Bass Banjo Mandolin Ukulele Drums Orchestral

Question 14

What kind of repairs do you do?

Accepted Answer

We do everything from restrings, setups, and electrical on string instruments, to soundpost resets and bridge fitting on orchestral instruments, to head replacement on drums. With much more inbetween, just bring in your instrument and we will be sure to help you with any issues you may have.

Question 15

What are your repair prices?

Accepted Answer

We keep our prices competitive and affordable, cost of repair usually varies from one item to the next. So give us a call or bring in your instrument and we will be happy to give you a quote.

Question 16

Do you repair amps, speakers, and keyboards?"

Accepted Answer

Unfortunately we currently do not repair these items.

Question 17

What instruments do you rent?

Accepted Answer

Instruments offered by Music & Arts are; Clarinet, Flute, Trumpet, Trombone, Cornet, Violin, Viola, Piccolo, Snare/Bell Combo Kits, Wood Clarinet, Open Hole Flute, Alto Saxophone, Soprano Saxophone, Baritone Horn/Euphonium, Oboe, Bass Clarinet, Tenor Saxophone, Cello, Trombone w/ F Attachment, Single French Horn, Double French Horn, Bassoon, 3/4 Tuba, Baritone Saxophone, and Bass.

Question 18

How do I rent an instrument?

Accepted Answer

Either come in to our store and fill out a contract with one of our customer service representatives, or click here to rent online with the option of either home delivery or in store pickup.

Question 19

What are your rental prices?

Accepted Answer

Music & Arts rentals start at $28 a month for student model instruments.

Question 20

What if my instrument needs repair?

Accepted Answer

With Music & Arts' LDW (Liability Damage Waiver) program your instrument is covered. Just bring in your instrument and we will take a look at it, if it is something minor we may be able to fix it on the spot. If it needs major repairs we will exchange the instrument for another one.